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D24K Productions — Terms of Rental
Effective Date: September 17, 2025

1. Preamble

This Rental Agreement ("Agreement") is entered into between D24K Sound, LLC d/b/a D24K Productions ("D24K") and the Customer identified on the signed Quote or Service Order ("Customer"). The property and/or services rented or provided under this Agreement are collectively referred to as the "Rented Property" and/or "Services." In case of conflict between this Agreement and any Customer-provided purchase order or other terms, this Agreement shall govern, and any conflicting or additional terms submitted by Customer shall be void unless expressly accepted in writing by D24K.

2. Definitions

"Quote" / "Service Order" / "SOW": The written proposal prepared by D24K describing the Rented Property and Services."Event": The production, show, or engagement for which Services and/or Rented Property are provided."Crew": Technicians, engineers, and other personnel provided or arranged by D24K."Business Day": Any day other than Saturday, Sunday, or a U.S. federal holiday."Delivery": The transfer of the Rented Property from D24K to Customer, Customer's agent, or carrier at the location designated in the Quote."Return": The actual receipt and inspection of the Rented Property by D24K at its facility."Risk Period": The period beginning at Delivery and ending upon Return and inspection, during which all risk of loss, theft, or damage lies with Customer.

3. Quotes

Quotes are prepared using information available at the time. Changes in requirements, equipment, or dates may result in revised charges. Equipment and labor rates are subject to change if acceptance occurs after the validity period stated in the Quote. Exclusions unless expressly stated include permits, fees, security, venue electrical charges, lifts, parking, travel costs, and crew lodging. A Quote is not binding until signed by Customer and accepted by D24K.

4. Cancellation

Written cancellation (sent to info@d24ksound.com) must be received by 10:00 a.m. the day before scheduled delivery. Cancellations after that time will result in a 50% restocking fee, plus any subcontracted services and minimum labor charges of four hours. Non-refundable deposits and actual costs incurred prior to cancellation remain due.

5. Deposits & Payments

D24K may require a non-refundable deposit as stated in the Quote. Deposit payment constitutes acceptance of the Quote. Final payment of the balance is due prior to project start unless otherwise agreed in writing. If payment is not received by the due date, this Agreement may be cancelled and cancellation fees will apply. Customer is responsible for all applicable taxes. D24K may modify payment terms or require additional security if Customer's payment ability is uncertain. Billing corrections must be requested within 10 days of invoice receipt. Collections: Customer shall be responsible for all costs of collection, including reasonable attorney’s fees and third-party collection agency fees.

6. Delivery & Access

Delivery and pickup charges are based on mileage and fuel within normal hours. After-hours service incurs additional charges. Customer must ensure timely access to the venue at the scheduled delivery/setup time. Early delivery requests may increase costs. Risk of loss or damage passes to Customer upon delivery and remains with Customer throughout the period until return and inspection by D24K.

7. Labor

Day rate is based on ten hours. Hours beyond ten are billed at 1.5x; hours beyond fourteen at 2x. Technicians must receive a minimum turnaround of ten consecutive hours between shifts. If this is not met, turnaround hours are billed at 1.5x until restored. If setup time is compressed or rooms are struck or reset daily, additional labor charges apply. Customer shall provide crew meals (hot breakfast, lunch, and dinner) or pay a $25 per-person meal allowance.

8. Duration of Agreement

This Agreement begins upon delivery and continues until return of the Rented Property and acceptance by D24K.

9. Ownership

This is a rental only. All right, title, and interest in the Rented Property remain with D24K. Customer gains no ownership or security interest.

10. Customer Responsibilities

Maintain the Rented Property in good condition and use it only as intended by the manufacturer. Provide adequate space, truck access (including elevators with minimum dimensions of 9’x4’x8’ where applicable), power, rigging support, and overnight security. If items cannot be set up due to inadequate space, power, or restrictions, Customer remains responsible for full payment. Obtain and pay for all necessary permits, licenses, approvals, and comply with all venue, OSHA, and local safety requirements. Customer, and the individual signing this Agreement on behalf of Customer, each represent that they have full authority to execute this Agreement and agree that they shall be jointly and severally responsible for all obligations under this Agreement, including but not limited to payment of fees, deposits, damages, losses, attorney’s fees, and any other amounts due to D24K Productions, regardless of the Customer’s legal form or business structure. This responsibility shall survive termination of the Agreement and shall not be affected by any change in the Customer’s corporate or ownership status.

11. Receipt & Return of Property

Customer acknowledges receipt of the Rented Property in good, serviceable condition unless written notice of defects is given within 24 hours. Customer is responsible for safe and timely return of all items in the same condition. Late returns accrue additional rental charges at the quoted daily rate. Return is not effective until inspection and written acceptance by D24K, and rental charges continue to accrue until inspection and acceptance are complete. Customer bears risk of loss or damage during return transit unless transported by D24K.

12. Damage, Loss, or Replacement

Customer is liable for loss, theft, or damage to equipment during the rental period at full replacement value. If returned equipment is not serviceable, rental charges continue until repaired or replaced, not exceeding replacement value. D24K may require a security deposit equal to replacement value. Use of the deposit does not limit D24K’s right to pursue additional remedies.

13. Additional Orders

Additional orders may be placed by written email request, which will be governed by this Agreement.

14. Marketing & Recording Rights

D24K may photograph or record events for promotional purposes unless Customer objects in writing at least 24 hours before the event.

15. Insurance

Customer shall provide, prior to delivery, a certificate of insurance naming D24K as Additional Insured and Loss Payee, with liability coverage of at least $1,000,000 and equipment coverage equal to replacement value. Coverage must be primary and non-contributory to D24K’s insurance, with a waiver of subrogation in D24K’s favor. All policies must provide at least 30 days’ prior written notice to D24K of cancellation, non-renewal, or material change. Failure to provide proof of insurance does not relieve Customer of responsibility for loss or damage.

16. Indemnification

Customer shall indemnify, defend, and hold harmless D24K, its employees, agents, and subcontractors from any claims, damages, losses, or expenses (including attorney’s fees) arising out of Customer’s use of the Rented Property, operation by non-D24K personnel, third-party injury, venue or landlord claims, or intellectual property/license violations, except to the extent caused by D24K’s gross negligence or willful misconduct.

17. Default & Remedies

A default occurs if Customer fails to make timely payment, fails to maintain required insurance, materially breaches this Agreement, or becomes insolvent or subject to bankruptcy. Upon default, all amounts owed become immediately due, and D24K may repossess the Rented Property without notice or legal process, and pursue any other remedies available at law or in equity.

18. Subcontractors
D24K may engage subcontractors to provide Services. D24K is not liable for delays, failures, or acts of subcontractors not under its direct control.

19. Equipment Malfunction

In the event of equipment malfunction, D24K’s sole obligation shall be to repair, replace, or refund the rental cost of the affected equipment. D24K is not liable for consequential damages, lost profits, or event interruption.

20. Force Majeure

D24K is not liable for failure or delay in performance caused by events beyond its reasonable control, including acts of God, strikes, pandemics, government orders, fire, flood, or transportation delays. Customer remains responsible for all non-refundable deposits, actual costs incurred, and amounts accrued prior to the force majeure event.

21. Limitation of Liability

D24K’s total liability under this Agreement, whether in contract, tort, or otherwise, shall not exceed the lesser of total fees paid by Customer for the affected Rented Property or Services, or Customer’s actual direct damages. This cap applies to all claims in the aggregate. In no event shall D24K be liable for indirect, incidental, special, or consequential damages, including lost revenue, profits, goodwill, or reputation.

22. Confidentiality

D24K shall not disclose Customer’s confidential or proprietary information to third parties, except as required to perform Services or as required by law.

23. Dispute Resolution

The parties agree to attempt to resolve disputes through good faith mediation in Philadelphia, PA, before filing any lawsuit. Venue and jurisdiction are exclusively in Philadelphia County, PA. Waiver of Jury Trial: Customer and D24K waive any right to a jury trial in any dispute arising under this Agreement, to the fullest extent permitted by law.

24. Miscellaneous

Severability: If any provision is invalid, the remainder shall remain enforceable. Assignment: Customer may not assign rights without D24K’s prior written consent. Survival: Payment obligations, indemnification, confidentiality, and limitations of liability survive termination. Future Orders: These Terms govern all future rentals or Services unless expressly modified in writing. The version of these Terms posted on D24K’s website at the time of each Quote or Service Order shall control. This document is the entire agreement between the parties and supersedes all prior or contemporaneous agreements, written or oral, relating to its subject matter.

Questions: info@d24ksound.com

Address:

1824 Germantown Ave, Philadelphia, PA 19122

Contact:

info@d24ksound.com

Terms of Rental

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